Exotel

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What is Exotel?

Exotel is a leading cloud-based communication platform that connects businesses with their customers through reliable and scalable solutions. With a focus on simplifying communication processes and enhancing customer engagement, Exotel empowers businesses to reach their full potential. From seamless call routing to intelligent IVR systems, Exotel takes communication to the next level.

Key Features of Exotel

Discover the unique key features that set Exotel apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Single Access Number
  • Smart Call Tracking
  • API Integration
  • Complete Messaging Platform
  • Multiple Extension
  • SMS
  • Toll Free Number
  • Multiple Simultaneous Calls
  • Call Logs
  • Customisable Welcome Greeting
  • IVR and Dial Groups
  • Call Routing
  • CRM integration
  • Lead Management
  • Call Recording

Exotel Pricing

Exotel offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

Micro
₹ 5555 Per 3 Months
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Believer
₹ 19999 Per 12 Months
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Influencer
₹ 49999 Per 12 Months
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Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email, Phone, Training, Tickets
Desktop Platforms: No
Languages Available: English, Hindi
Company Details
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Company Name Exotel Techcom Pvt Ltd
Company Website Visit Website
Exotel Description

Exotel's cutting-edge software is the go-to communication solution for businesses ranging from popular Indian companies like Flipkart, Ola, and Zomato to major Asian enterprises like Gojek and Lazada. Trusted for our unwavering commitment to meeting service level agreements (SLAs), we boast a remarkable uptime of 99.4% and offer rapid service scalability to handle high call volumes. Our software also caters to the needs of a distributed workforce with a comprehensive remote work solution designed specifically for sales and support teams. Gain valuable insights from call tracking and improve overall business performance with Exotel. Featuring advanced capabilities such as multi-level IVR, supervisor listen-whisper-barge functionality, and lead management for marketplaces, Exotel's cloud communication software seamlessly integrates with custom apps, CRMs, and helpdesk software, creating a centralized platform for all communication needs. Our virtual contact centre software allows businesses to build multi-IVR call flows, handle surges in call volume, automate responses, and track inbound and outbound call performance. With our number masking feature, privacy is ensured for drivers, delivery agents, and customers during communication. Effectively manage and optimize field operations with our workforce management solution, which includes simple yet powerful communication and tracking features. Additionally,

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Exotel FAQ's

Here’s a breakdown of Exotel’s pricing plans:

1. Micro: ₹ 5555 Per 3 Months Price

2. Believer: ₹ 19999 Per 12 Months Price

3. Influencer: ₹ 49999 Per 12 Months Price

The top 5 features of Exotel include:

  1. Single Access Number
  2. Smart Call Tracking
  3. API Integration
  4. Complete Messaging Platform
  5. Multiple Extension

Exotel is compatible with multiple platforms, No, IOS , Android

Exotel supports a variety of platforms including: Email, Phone, Training, Tickets.

Exotel serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

The top three competitors of Exotel are VScrm, VS Dialer and Moon Dialer. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Exotel offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

Exotel is available in multiple languages, including English, Hindi and more.

Currently, Exotel does not offer customization options.

No, Exotel does not offer a lifetime free plan for its users.

No, APIs are not available in Exotel.

Yes, Exotel runs on mobile browsers.

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