FireScope SDDM

FireScope's SDDM product offers a solution to assist customers in accurately populating and securing their service-aware CMDBs through an automated process of discovery and dependency mapping of all enterprise assets. The SDDM platform is designed to be user-friendly, efficient, and yield a rapid return on investment. It serves as a versatile tool for various IT and business needs. SDDM continuously collects and analyzes network traffic to establish dependencies and connections between physical and virtual devices, enabling the IT department to effectively support business operations. Its features include the creation of detailed dependency maps for all devices, applications, and services, integration with CMDBs through REST API for accurate ITSM platform updates and improved deployment processes, and a risk-based approach to change management that highlights upstream and downstream dependencies of configuration items (CIs). Additionally, the SDDM's always-on technology can detect unauthorized changes and potential risks posed by new CIs. Pre-built integrations with Cherwell and ServiceNow are currently available, and integrations with Matrix42 and Ivanti are in progress.