Freshsales

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4.2/5 ( Reviews 8 ) Freshsales Write a Review
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What is Freshsales?

Freshsales is a sales CRM product by Freshworks, making it easy for businesses of all scales to attract, close, manage, and nurture the leads. With a highly intuitive User Interface and powerful features including built-in phone & email, visual deal pipeline, intelligent workflow automation, AI-based lead scoring, and customizable visual reports & dashboards.

Awards
Freshsales Award 2024

Key Features of Freshsales

Discover the unique key features that set Freshsales apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Financial Management
  • Client Management
  • Call Management
  • CRM & Sales Dashboards
  • Business Process Automation
  • Billing & Invoicing
  • Channel Management
  • Candidate Tracking
  • Asset Management
  • Accounting

Freshsales Pricing

Freshsales offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

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Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: Yes
APIs Available: Yes
Customization Possible: Yes
Available Support: Email
Desktop Platforms: Web App
Languages Available: Chinese (Mandarin),English,French,German,Italian,Polish,Portuguese,Russian,Spanish
Company Details
Contact Now
Company Name Freshworks
Company Website Visit Website
Head Office Chennai,India
Freshsales Description

Freshsales gives businesses everything essential to manage & scale the sales without having to switch multiple tools. Freshsales is GDPR compliant with several GDPR specific enhancements features and. The Freshsales marketplace is currently hosting over 75 apps that are seamlessly integrated with it enhancing its productivity.

Some of the critical features of Freshsales include:

  • Two-way Email Sync
  • AI-based lead scoring
  • Workflow automation
  • Built-in phone and email
  • iOS and Android Apps
  • Visual sales pipeline

The built-in email having two-way email sync ensures sales reps never leave the CRM to access their inbox. Email tracking feature enables the user to know when and how many times an email opens, or a link clicked on. The users are allowed to create personalized sales campaigns with email templates. Insightful email metrics help the users understand which emails performed well and which didn't.

Freshsales arrives with an in-built phone powered by Freshcaller that enables direct calling with a single click on the contact's phone number. The user can set up, buy the local numbers, enable call-recording, and set up IVRs in a matter of a few minutes. The user is allowed to add notes, make appointments, as well as schedule tasks.

The 360-degree view gives the user an in-depth customer insight on prospects, allow them to plan relevant conversations, and the track the touchpoints using activity timeline. Also, Freshsales collects data & segments activities based on the behavior of a contact. The user gets a perspective on leads with lead scoring, and prioritize more critical follow-ups.

Now, the visual sales pipeline gives total visibility of deals on various stages. The user can sort & filter by close dates, which helps to make more guided decisions to climb up the sales ladder. Moreover, the drag & drop navigation lets the user move a deal across the sales pipeline onto any stage.

The visual sales reports & revenue analytics monitor the progress of the sale and identifies successful campaign by source, territory, sales rep, and more. Freshsales mobile apps for Android and iOS lets the user access deals while on-the-move and stay up-to-date on prospects at all times.

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Freshsales Resources

Freshsales Rating

Check out the aggregated Freshsales ratings from various users and experts, which reflect the software's overall satisfaction and performance across a variety of parameters.

4.2
Overall Rating Based on (8) Review

4 / 5

Features

3.8 / 5

Ease of Use

4.3 / 5

Value For Money

3.8 / 5

Customer Support

5 Star
0
4 Star
7
3 Star
1
2 Star
0
1 Star
0

Freshsales User Reviews

Read in-depth Freshsales reviews from real users who share their experiences, pros & cons of the product with true insights.

Shubhash Prajapati

Shubhash Prajapati

4.5

Features:
4 / 5
Ease of Use:
3.5 / 5
Value For Money:
4.5 / 5
Customer Support:
3 / 5

Monitor sales and leads. Keep contact information for prospects. Keep a record of every interaction you have with prospects.

What do you like about Freshsales?

We are now able to trace all follow-up communications with prospects using Freshsales, collect leads online, and handle deals from start to finish. The screens may be quite easily tailored to our company's needs. The cost is also rather reasonable given the features.

What you don't like about Freshsales?

The capacity to combine business accounts. better Fresh desk integration.

Surendra Thakur

Surendra Thakur

4.0

Features:
4 / 5
Ease of Use:
3.5 / 5
Value For Money:
4.5 / 5
Customer Support:
3.5 / 5

Dependable support system automation software

What do you like about Freshsales?

Every browser is supported by the extremely user-friendly and quick Fresh Works CRM.

What you don't like about Freshsales?

They can improve the Chatbot's functionalities, focusing primarily on the testing portion.

Freshsales FAQ's

The top 5 features of Freshsales include:

  1. Financial Management
  2. Client Management
  3. Call Management
  4. CRM & Sales Dashboards
  5. Business Process Automation

Freshsales is compatible with multiple platforms, Web App

Freshsales supports a variety of platforms including: Email.

Freshsales serves a wide range of businesses including Freelancers, Startups, SMEs, Agencies, Enterprises.

The top three competitors of Freshsales are Newton CRM and TechUnity ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Freshsales offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

Freshsales is available in multiple languages, including Chinese (Mandarin), English, French, German, Italian and more.

Yes, Freshsales offers customization options, allowing you to tailor the platform to better meet your business's specific needs.

Yes, Freshsales offers a lifetime free plan for its users.

Yes, APIs are available in Freshsales.

Yes, Freshsales runs on mobile browsers.

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