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Freshsales
4.2/5 ( Reviews 8 )
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Freshsales is a sales CRM product by Freshworks, making it easy for businesses of all scales to attract, close, manage, and nurture the leads. With a highly intuitive User Interface and powerful features including built-in phone & email, visual deal pipeline, intelligent workflow automation, AI-based lead scoring, and customizable visual reports & dashboards.
Freshsales gives businesses everything essential to manage & scale the sales without having to switch multiple tools. Freshsales is GDPR compliant with several GDPR specific enhancements features and. The Freshsales marketplace is currently hosting over 75 apps that are seamlessly integrated with it enhancing its productivity.
Some of the critical features of Freshsales include:
The built-in email having two-way email sync ensures sales reps never leave the CRM to access their inbox. Email tracking feature enables the user to know when and how many times an email opens, or a link clicked on. The users are allowed to create personalized sales campaigns with email templates. Insightful email metrics help the users understand which emails performed well and which didn't.
Freshsales arrives with an in-built phone powered by Freshcaller that enables direct calling with a single click on the contact's phone number. The user can set up, buy the local numbers, enable call-recording, and set up IVRs in a matter of a few minutes. The user is allowed to add notes, make appointments, as well as schedule tasks.
The 360-degree view gives the user an in-depth customer insight on prospects, allow them to plan relevant conversations, and the track the touchpoints using activity timeline. Also, Freshsales collects data & segments activities based on the behavior of a contact. The user gets a perspective on leads with lead scoring, and prioritize more critical follow-ups.
Now, the visual sales pipeline gives total visibility of deals on various stages. The user can sort & filter by close dates, which helps to make more guided decisions to climb up the sales ladder. Moreover, the drag & drop navigation lets the user move a deal across the sales pipeline onto any stage.
The visual sales reports & revenue analytics monitor the progress of the sale and identifies successful campaign by source, territory, sales rep, and more. Freshsales mobile apps for Android and iOS lets the user access deals while on-the-move and stay up-to-date on prospects at all times.
4 / 5
Features
3.8 / 5
Ease of Use
4.3 / 5
Value For Money
3.8 / 5
Customer Support
Shubhash Prajapati
4.5
Monitor sales and leads. Keep contact information for prospects. Keep a record of every interaction you have with prospects.
What do you like about Freshsales?
We are now able to trace all follow-up communications with prospects using Freshsales, collect leads online, and handle deals from start to finish. The screens may be quite easily tailored to our company's needs. The cost is also rather reasonable given the features.
What you don't like about Freshsales?
The capacity to combine business accounts. better Fresh desk integration.
Surendra Thakur
4.0
Dependable support system automation software
What do you like about Freshsales?
Every browser is supported by the extremely user-friendly and quick Fresh Works CRM.
What you don't like about Freshsales?
They can improve the Chatbot's functionalities, focusing primarily on the testing portion.
The top 5 features of Freshsales include:
Freshsales serves a wide range of businesses including Freelancers, Startups, SMEs, Agencies, Enterprises.
Freshsales is compatible with multiple platforms, Web App
The top three competitors of Freshsales are Newton CRM and TechUnity ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Yes, Freshsales offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.
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