Genesys DX

Genesys DX

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What is Genesys DX?

Genesys DX, the innovative software solution that revolutionizes customer engagement and communication. With its advanced technology design, Genesys DX offers an unparalleled experience for businesses and customers alike. Simplify your interactions and elevate your customer interactions with Genesys DX.

Key Features of Genesys DX

  • Transfers/Routing
  • Third Party Integration
  • Speech Recognition
  • Search
  • Proactive Chat
  • On-Screen Chats
  • Omni-Channel
  • Multi-Language
  • Dashboard
  • Contextual Guidance
  • Contact Management
  • Chat / Messaging
  • Canned Responses
  • Appointment Management
  • Alerts / Escalation

Genesys DX Pricing

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Genesys DX Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Tickets
Desktop Platforms: Yes
Languages Available: English
Company Details
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Company Name Genesys
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Genesys DX FAQ's

The top 5 features of Genesys DX include:

  1. Transfers/Routing
  2. Third Party Integration
  3. Speech Recognition
  4. Search
  5. Proactive Chat

Genesys DX serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

Genesys DX is compatible with multiple platforms, Yes, IOS , Android

The top three competitors of Genesys DX are ProProfs Chat, Herbie and Bluefish.ai. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Genesys DX offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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