HCL Bigfix Service Managament

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What is HCL Bigfix Service Managament?

HCL BigFix Service Management is a no-code AI-powered enterprise service management platform that elevates service experience for business and support users, driving excellence across IT and beyond.

Key Features of HCL Bigfix Service Managament

  • Service Catalog
  • Knowledge Management
  • Ticket Management
  • Self Service Portal
  • Incident Management
  • Service Reporting
  • Release Management
  • IT Asset Management

HCL Bigfix Service Managament Pricing

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HCL Bigfix Service Managament Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Onetime (Perpetual license),Transaction
Life Time Free Plan: No
APIs Available: Yes
Customization Possible: Yes
Device Support: Desktop,Mobile
Available Support: Email,Live Support,Training,Tickets
Desktop Platforms: Windows,Macintosh
Languages Available: Arabic,Chinese (Mandarin),English,French,German,Hindi,Indonesian,Italian,Japanese,Korean,Malay,Spanish,Tamil,Thai,Vietnamese
Software Industry: Information Services
Company Details
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Company Name HCL Software
Company Website Visit Website
Head Office Sunnyvale,United States
HCL Bigfix Service Managament Description

HCL BigFix Service Management is an AI-powered enterprise service management platform that streamlines incident, request, problem, change, and asset management through no-code workflows for fast, user-friendly onboarding.

The platform leverages intelligent automation, AI-driven insights, and seamless third-party integrations to improve operational efficiency, reduce costs, and elevate overall service management maturity. It also offers advanced security, anytime-anywhere accessibility, and scalability to support organizations of all sizes.

With built-in risk analysis and mitigation capabilities, HCL BigFix Service Management ensures strong governance and control. Its secure multi-tenancy architecture is purpose-built for shared hosting and multi-cloud environments, delivering robust data segregation across tenants, processes, configurations, transactions and support teams, making it well suited for both enterprises and Managed Service Providers (MSPs).

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HCL Bigfix Service Managament Categories on the TechnologyCounter
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HCL Bigfix Service Managament FAQ's

The top 5 features of HCL Bigfix Service Managament include:

  1. Service Catalog
  2. Knowledge Management
  3. Ticket Management
  4. Self Service Portal
  5. Incident Management

HCL Bigfix Service Managament serves a wide range of businesses including SMEs, Enterprises.

HCL Bigfix Service Managament is compatible with multiple platforms, Windows,Macintosh

The top three competitors of HCL Bigfix Service Managament are TrustVare OST Duplicate Remover, Slurp Data Services Platform and Agiloft. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, HCL Bigfix Service Managament offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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