Help Scout

Help Scout

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What is Help Scout?

Help Scout is a customer support solution for businesses of all sizes. With its user-friendly interface and powerful features, Help Scout streamlines communication, improves collaboration, and enhances the overall customer experience. Say goodbye to confusing and clunky support systems, and say hello to the future of customer service.

Key Features of Help Scout

Discover the unique key features that set Help Scout apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Ticket Management
  • Service Level Management
  • Service Level Agreement (SLA) Management
  • Self Service Portal
  • Known Issue Management
  • Knowledge Base
  • Incident Management
  • Inbox Queue Management
  • Help Desk Management
  • Email Integration
  • Document Management
  • Customer DataBase

Help Scout Pricing

Help Scout offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

Free
₹ 0 Forever/Unlimited user
Get Offer >>
Standard
₹ 1440 User/Month
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Plus
₹ 2304 User/Month
Get Offer >>

Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Help Scout
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Help Scout FAQ's

Here’s a breakdown of Help Scout’s pricing plans:

1. Free: ₹ 0 Forever/Unlimited user Price

2. Standard: ₹ 1440 User/Month Price

3. Plus: ₹ 2304 User/Month Price

The top 5 features of Help Scout include:

  1. Ticket Management
  2. Service Level Management
  3. Service Level Agreement (SLA) Management
  4. Self Service Portal
  5. Known Issue Management

Help Scout is compatible with multiple platforms, No, IOS , Android

Help Scout supports a variety of platforms including: Email, Tickets.

Help Scout serves a wide range of businesses including Freelancers, StartUps, SMEs.

The top three competitors of Help Scout are ActiveDocs Opus, Blinger.io and BombBomb. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Help Scout offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

Help Scout is available exclusively in English, providing a streamlined experience for English-speaking users.

Currently, Help Scout does not offer customization options.

No, Help Scout does not offer a lifetime free plan for its users.

No, APIs are not available in Help Scout.

Yes, Help Scout runs on mobile browsers.

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