HelpDeskZ

HelpDeskZ

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What is HelpDeskZ?

HelpDeskZ is a versatile and user-friendly ticketing system designed to streamline customer support for businesses of all sizes. With its efficient features and customizable options, HelpDeskZ empowers companies to provide top-notch assistance to their valued clients. Say goodbye to endless email threads and hello to efficient communication with HelpDeskZ.

Key Features of HelpDeskZ

  • Ticket Management
  • Service Level Management
  • Service Level Agreement (SLA) Management
  • Self Service Portal
  • Live chat system
  • Known Issue Management
  • Knowledge Base
  • Incident Management
  • Inbox Queue Management
  • Email Integration
  • Customer DataBase
  • Contract Management
  • Automated Routing
  • Alerts/Escalation

HelpDeskZ Pricing

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HelpDeskZ Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: None
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name EvolutionScript
Company Website Visit Website
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HelpDeskZ Rating

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HelpDeskZ FAQ's

The top 5 features of HelpDeskZ include:

  1. Ticket Management
  2. Service Level Management
  3. Service Level Agreement (SLA) Management
  4. Self Service Portal
  5. Live chat system

HelpDeskZ serves a wide range of businesses including StartUps, SMEs, Agencies.

HelpDeskZ is compatible with multiple platforms, No, IOS , Android

The top three competitors of HelpDeskZ are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, HelpDeskZ offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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