Helpshift

Helpshift

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What is Helpshift?

Helpshift is a customer service software designed to enhance the overall experience of businesses and their customers. With innovative features and user-friendly interface, Helpshift is a game-changer in the world of customer support. Say goodbye to traditional methods and welcome a new way of engaging with your customers.

Key Features of Helpshift

  • Ticket Management
  • Surveys & Feedback
  • Service Level Management
  • Service Desk (ITIL ITSM)
  • Self Service Portal
  • Multiple Brands Products
  • Live chat system
  • Known Issue Management
  • Knowledge Base
  • Inbox Queue Management
  • Email Integration
  • Document Management
  • Customer DataBase
  • Automated Routing
  • Alerts/Escalation

Helpshift Pricing

Starter
₹ 0 Per Month
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Pro
₹ 13320 Per Month
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Enterprise
₹ 10800 Per Month
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Helpshift Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: SAAS
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone
Desktop Platforms: No
Languages Available: English, Dutch, Polish, Turkish, Swedish
Company Details
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Helpshift FAQ's

The top 5 features of Helpshift include:

  1. Ticket Management
  2. Surveys & Feedback
  3. Service Level Management
  4. Service Desk (ITIL ITSM)
  5. Self Service Portal

Helpshift serves a wide range of businesses including Freelancers, StartUps, SMEs, Enterprises.

Helpshift is compatible with multiple platforms, No, IOS , Android

The top three competitors of Helpshift are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, Helpshift does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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