Helpshift Pricing Features and Reviews 2026

Q: What are the top 5 key features of Helpshift?

The top 5 features: Ticket Management, Surveys & Feedback, Service Level Management, Service Desk (ITIL ITSM), Self Service Portal

Q: What types of businesses does Helpshift serve?

Helpshift serves a wide range of businesses, including Freelancers, StartUps, SMEs, Enterprises.

Q: Which devices and platforms are compatible with Helpshift?

Helpshift is compatible with multiple platforms, Web Browser, No

Q: Who are the main competitors of Helpshift in the market?

The top three competitors of Helpshift are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What is Helpshift?

Helpshift is a customer service software designed to enhance the overall experience of businesses and their customers. With innovative features and user-friendly interface, Helpshift is a game-changer in the world of customer support. Say goodbye to traditional methods and welcome a new way of engaging with your customers.

Key Features of Helpshift

Ticket Management
Surveys & Feedback
Service Level Management
Service Desk (ITIL ITSM)
Self Service Portal
Multiple Brands Products
Live chat system
Known Issue Management
Knowledge Base
Inbox Queue Management
Email Integration
Document Management
Customer DataBase
Automated Routing
Alerts/Escalation

Helpshift Pricing

Starter

₹ 0 Per Month

Pro

₹ 13320 Per Month

Enterprise

₹ 10800 Per Month

Helpshift Specifications

Software Accessible: Cloud Based

Run On Mobile Browser: Yes

Offers Free Trial: No

Payment Options: SAAS

Life Time Free Plan: No

APIs Available: No

Customization Possible: No

Device Support: Customization, Mobile Support, Windows, Mac

Mobile Platforms: Yes

Available Support: Email, Phone

Desktop Platforms: No

Languages Available: English, Dutch, Polish, Turkish, Swedish

Company Details

Company Name Helpshift

Company Website Visit Website

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Helpshift Categories on the TechnologyCounter

Helpshift FAQ's

What are the top 5 key features of Helpshift?

The top 5 features of Helpshift include:

Ticket Management
Surveys & Feedback
Service Level Management
Service Desk (ITIL ITSM)
Self Service Portal

What types of businesses does Helpshift serve?

Helpshift serves a wide range of businesses including Freelancers, StartUps, SMEs, Enterprises.

Which devices and platforms are compatible with Helpshift?

Helpshift is compatible with multiple platforms, No, IOS , Android

Who are the main competitors of Helpshift in the market?

The top three competitors of Helpshift are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Does Helpshift offer a trial version for users?

Currently, Helpshift does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

Helpshift