Helpy

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What is Helpy?

Helpy is your all-in-one solution for customer support, designed to make your life easier and your customers happier. With its user-friendly interface is a features, Helpy streamlines communication and resolves issues quickly and effectively. Leave behind the headaches of managing customer inquiries and let Helpy elevate your support game.

Key Features of Helpy

  • Ticket Management
  • Service Level Management
  • Service Level Agreement (SLA) Management
  • Self Service Portal
  • Live chat system
  • Knowledge Base
  • Inbox Queue Management
  • Help Desk Management
  • Email Integration
  • Customer DataBase
  • Community Forums
  • Automated Routing
  • Alerts/Escalation

Helpy Pricing

Global
₹ 14328 Month/Bill annually
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International
₹ 6408 Month/Billed Annually
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Local
₹ 2088 Month/Billed Annually
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Helpy Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: SAAS
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Helpy.io
Company Website Visit Website
Helpy Description

Helpy is a comprehensive software that offers support for multilingual assistance websites and knowledge base articles. It is a result of dedicated efforts, comprising of extensive coding, research, conceptualization of ideas, feature documentation, translation work, and promotion. One of its prominent features is a comprehensive helpdesk that efficiently manages all customer interactions in a single platform, integrated with email and connected to the knowledge base.

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Helpy FAQ's

The top 5 features of Helpy include:

  1. Ticket Management
  2. Service Level Management
  3. Service Level Agreement (SLA) Management
  4. Self Service Portal
  5. Live chat system

Helpy serves a wide range of businesses including StartUps, SMEs, Agencies.

Helpy is compatible with multiple platforms, No, IOS , Android

The top three competitors of Helpy are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Helpy offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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