inCust Customer Feedback

The versatile inCust platform serves as an all-in-one solution for businesses geared towards mass-marketing. It caters to a wide range of physical businesses like shops, restaurants, and services, providing them with the Ratings and Feedback service. This ensures that any customer complaints or dissatisfaction are promptly directed to the support team. In an effort to demonstrate their attentiveness and concern for their customers, businesses can utilize inCust Ratings and Feedback to solicit feedback and ratings on their services. This enables them to efficiently manage any unfavorable feedback that could potentially spread on social media. The service allows for the collection of written comments, images, and audio recordings. Additionally, when inCust is used for loyalty management, businesses can reward customers for their participation, ultimately encouraging them to return. Not only is the service available for free, but it is also a part of the extensive inCust Customer Lifecycle Management solution. This solution is available both in the cloud and on-premises, providing businesses with flexibility in their usage.