InvGate Service Desk

InvGate Service Desk

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What is InvGate Service Desk?

InvGate Service Desk is a software designed to streamline and optimize the entire IT support process. With its user-friendly interface features, it allows businesses to efficiently handle customer requests and track incidents, while enhancing overall productivity and efficiency. Experience the difference with InvGate Service Desk.

Key Features of InvGate Service Desk

  • Ticket Management
  • Service Level Agreement (SLA) Management
  • Self Service Portal
  • Project Management
  • Problem Management
  • Network Monitoring
  • Multi-Channel Communication
  • Knowledge Management
  • Interaction Tracking
  • Incident Management
  • Email Integration
  • Customizable Branding
  • Contract Management
  • Configuration Management
  • Change Management
  • Automated Routing

InvGate Service Desk Pricing

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InvGate Service Desk Specifications

Software Accessible: Hybrid
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: English, French, Spanish
Company Details
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Company Name InvGate
Company Website Visit Website
InvGate Service Desk Description

Multi-Channel Support InvGate Service Desk is a comprehensive software that goes above and beyond. It provides an array of features including User Self Service, Integrated Asset Management, Custom Interfaces, Interactive Dashboards, Templates, Breaking News, Intelligent Notifications, Company Branding, Active Directory Import, Multilingual Support, and more. With standard features like Ticketing, Analytics, Workflows, Knowledge Base, SLA, Approval Management, Time Tracking, Customer Feedback, Multi-Department Support, E-mail Integration, Gamification, and Multi-Channel Support, InvGate Service Desk has everything you need to keep your service desk running smoothly and efficiently.

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InvGate Service Desk FAQ's

The top 5 features of InvGate Service Desk include:

  1. Ticket Management
  2. Service Level Agreement (SLA) Management
  3. Self Service Portal
  4. Project Management
  5. Problem Management

InvGate Service Desk serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

InvGate Service Desk is compatible with multiple platforms, No, IOS , Android

The top three competitors of InvGate Service Desk are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, InvGate Service Desk does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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