Medallia

Medallia

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What is Medallia?

Medallia is changing the game when it comes to customer experience management. As a leading customer experience management software, Medallia empowers businesses to listen, understand and take action on customer feedback in real-time. With its innovative platform and robust features, Medallia helps companies of all sizes deliver exceptional experiences to their customers.

Key Features of Medallia

  • Project Management
  • Data Import & Export
  • Segments
  • Question Branching
  • Multi Channel Management
  • Promote Customer Advocacy
  • Email Marketing / SMS Marketing
  • Data Analysis Tools
  • Multi-Channel Collection
  • Feedback Management
  • Dashboard
  • Action Management
  • Customer Segmentation
  • Communication Management
  • Survey Management
  • Sentiment Analysis
Awards
Medallia Award 2024

Our Awards and Recognition

Medallia Pricing

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Medallia Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone
Desktop Platforms: No
Languages Available: English, French, German
Company Details
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Company Name Medallia Inc
Company Website Visit Website
Medallia Description

The software aids in predicting and addressing the needs of your customers, while also allowing your organization to make necessary adjustments in order to provide them with exceptional service.

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Medallia FAQ's

The top 5 features of Medallia include:

  1. Project Management
  2. Data Import & Export
  3. Segments
  4. Question Branching
  5. Multi Channel Management

Medallia serves a wide range of businesses including StartUps, Enterprises.

Medallia is compatible with multiple platforms, No, IOS , Android

The top three competitors of Medallia are Zipteams, Zoho SalesIQ and Pixis. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Medallia offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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