Medallia Pricing, Features, and User Reviews (May 2025)

Name: Medallia
Brand: Medallia
Rating: 5 (1 reviews)

What is Medallia?

Medallia is changing the game when it comes to customer experience management. As a leading customer experience management software, Medallia empowers businesses to listen, understand and take action on customer feedback in real-time. With its innovative platform and robust features, Medallia helps companies of all sizes deliver exceptional experiences to their customers.

Awards

Our Awards and Recognition

Key Features of Medallia

Discover the unique key features that set Medallia apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

Project Management
Data Import & Export
Segments
Question Branching
Multi Channel Management
Promote Customer Advocacy
Email Marketing / SMS Marketing
Data Analysis Tools
Multi-Channel Collection
Feedback Management
Dashboard
Action Management
Customer Segmentation
Communication Management
Survey Management
Sentiment Analysis

Medallia Pricing

Medallia offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

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Specifications

Software Accessible: Cloud Based

Run On Mobile Browser: Yes

Offers Free Trial: Yes

Payment Options: Monthly

Life Time Free Plan: No

APIs Available: No

Customization Possible: No

Device Support: Customization, Mobile Support, Windows, Mac

Mobile Platforms: Yes

Available Support: Email, Phone

Desktop Platforms: No

Languages Available: English, French, German

Company Details

Company Name Medallia Inc

Company Website Visit Website

Medallia Description

The software aids in predicting and addressing the needs of your customers, while also allowing your organization to make necessary adjustments in order to provide them with exceptional service.

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Medallia FAQ's

What are the top 5 key features of Medallia?

The top 5 features of Medallia include:

Project Management
Data Import & Export
Segments
Question Branching
Multi Channel Management

Which devices and platforms are compatible with Medallia?

Medallia is compatible with multiple platforms, No, IOS , Android

What kind of customer support does Medallia provide?

Medallia supports a variety of platforms including: Email, Phone.

What types of businesses does Medallia serve?

Medallia serves a wide range of businesses including StartUps, Enterprises.

Who are the main competitors of Medallia in the market?

The top three competitors of Medallia are Zipteams, Zoho SalesIQ and Pixis. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Does Medallia offer a trial version for users?

Yes, Medallia offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

What languages does the Medallia support?

Medallia is available in multiple languages, including English, French, German and more.

Is it possible to customize Medallia to fit specific business needs?

Currently, Medallia does not offer customization options.

Does Medallia provide a lifetime free plan for its users?

No, Medallia does not offer a lifetime free plan for its users.

Are APIs available for integration in Medallia?

No, APIs are not available in Medallia.

Can Medallia be accessed through mobile browsers?

Yes, Medallia runs on mobile browsers.

Medallia