MightyCall

Enter a world of customized and efficient business communication with MightyCall's Call Center solution. Our solution seamlessly integrates into your workflow with flexible and adaptable settings. Developed by a team with extensive knowledge and experience in virtual telephony, this product offers a modern and user-friendly interface with a range of features. Enhance call center performance with real-time feedback tools such as Call Whisper, Listen, and Intercept, allowing for on-the-go coaching. Our Supervisor Workspace offers a dedicated space for supervisors to effectively manage and supervise call center operations. Gain insight into agent performance with detailed reports through Agent Reports. Efficiently handle calls with Call Management Features such as Call Transfers, Tracking, and Notes. Reduce wait time and evenly distribute calls among agents with Queue Callback and Automatic Call Distribution (ACD). Set up a streamlined system for call routing and managing operations with Multi-level IVR and Business Hours settings. Easily access written transcripts of voicemails for reference and record-keeping with Voicemail Transcripts. At MightyCall, we prioritize exceptional customer support. Our support team is readily available to assist you with navigating our solution and troubleshooting any issues that may arise.