Optima Pro

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What is Optima Pro?

A Field Service Management app by Salesforce, Optima Pro helps manage contracts, warranties, spare parts inventory, and service scheduling. It allows organizations to provide reliable field service, boost customer experience, and manage the entire pipeline of field operations anytime and anywhere. Organizations can optimize the performance of their on-field and off-field workforce, day-to-day operations, and backend workflows with the help of real-time GEO tracking, SLAs, multi-location management, KPI reports, management of parts inventory, and reminders & escalations.

Key Features of Optima Pro

Discover the unique key features that set Optima Pro apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • For Field Service
  • File Management
  • Employee Management
  • Dashboard
  • Customer Service History
  • Customer DataBase

Optima Pro Pricing

Optima Pro offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

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Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Transaction
Life Time Free Plan: No
APIs Available: No
Customization Possible: Yes
Device Support: Desktop,Mobile,Tablet,iPad
Available Support: Email
Desktop Platforms: Windows,Macintosh
Languages Available: English
Software Integrations: other
Software Industry: All Industries
Company Details
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Company Name Damco Group
Company Website Visit Website
Head Office Princeton,United States
Optima Pro Description

Optima Pro is a Field Service Management app by Salesforce for managing contracts, warranties, spare parts inventory, and service scheduling. It allows organizations to provide reliable field service, boost customer experience, and manage the entire pipeline of field operations anytime and anywhere. It is important for the field service industry to have a proper sync between the office and on-site workers. This helps meet the needs of the highly connected customers of today and promote information flow which helps with the following: Maintenance of Service Level Agreements (SLAs) of customers Keeping a track of on-site service requests Providing real-time information to agents, customers, technicians, and dispatchers Dispatching of technicians for repairs and installations Optima Pro helps organizations with optimizing the performance of their on-field and off-field workforce, day-to-day operations, and backend workflows with the help of real-time GEO tracking, SLAs, multi-location management, KPI reports, management of parts inventory, and reminders & escalations.

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Optima Pro FAQ's

The top 5 features of Optima Pro include:

  1. For Field Service
  2. File Management
  3. Employee Management
  4. Dashboard
  5. Customer Service History

Yes, Optima Pro integrates seamlessly with: other

Optima Pro is compatible with multiple platforms, Windows,Macintosh

Optima Pro supports a variety of platforms including: Email.

Optima Pro serves a wide range of businesses including SMEs, Agencies, Enterprises.

The top three competitors of Optima Pro are Lystloc, QuikAllot and EyeOnTask. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, Optima Pro does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

Optima Pro is available exclusively in English, providing a streamlined experience for English-speaking users.

Yes, Optima Pro offers customization options, allowing you to tailor the platform to better meet your business's specific needs.

No, Optima Pro does not offer a lifetime free plan for its users.

No, APIs are not available in Optima Pro.

Yes, Optima Pro runs on mobile browsers.

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