Paldesk

Paldesk

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What is Paldesk?

Paldesk is a all-in-one customer communication platform designed to simplify and streamline business interactions. With its user-friendly interface and robust features, Paldesk enables businesses to enhance their customer support and engagement by centralizing all communication channels in one place. Say hello to efficient customer service with Paldesk.

Key Features of Paldesk

  • Ticket Management
  • Survey Management
  • Service Desk (ITIL ITSM)
  • Service Catalog Management
  • Self Service Portal
  • Knowledge Management
  • Knowledge Base
  • Inventory Management
  • Incident Management
  • Help Desk
  • Email Integration
  • Document Management
  • Customizable Branding
  • Customer DataBase
  • Billing & Invoicing
  • Automated Routing

Paldesk Pricing

Rookie
₹ 792 Agent/Month
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Early Stage
₹ 1368 Agent/Month
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Rising Star
₹ 2088 Agent/Month
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Paldesk Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac, Android, iOS
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Paldesk
Company Website Visit Website
Paldesk Description

Paldesk is a comprehensive omnichannel solution designed to meet all of your customer support requirements. It caters to marketing and sales teams, while also providing convenience to customer service teams by integrating multiple channels into one streamlined dashboard. With a user-friendly interface, Paldesk simplifies real-time conversations and email follow-ups. Its customizable and customer-focused approach makes it stand out as a versatile platform, ideal for boosting your customer service efforts.

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Paldesk FAQ's

The top 5 features of Paldesk include:

  1. Ticket Management
  2. Survey Management
  3. Service Desk (ITIL ITSM)
  4. Service Catalog Management
  5. Self Service Portal

Paldesk serves a wide range of businesses including Freelancers, StartUps, SMEs.

Paldesk is compatible with multiple platforms, No, IOS , Android

The top three competitors of Paldesk are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Paldesk offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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