PhaseWare Tracker

PhaseWare Tracker

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What is PhaseWare Tracker?

PhaseWare Tracker is a top-rated customer service management software that helps businesses streamline their support processes and enhance customer satisfaction. With powerful features interface, Tracker empowers teams to efficiently track, manage, and resolve customer tickets, delivering unmatched and personalized support. Experience hassle-free customer service management with PhaseWare Tracker.

Key Features of PhaseWare Tracker

  • Contract management integration
  • Customizable SLA templates
  • IT Asset Management
  • Incident Management
  • CMDB
  • Project Management
  • Performance Management
  • Marketing Automation
  • Marketing Analytics
  • Email Marketing / SMS Marketing
  • Document Management
  • Customer Support
  • CRM Analytics
  • CRM & Sales Dashboards
  • Contact Manager
  • Knowledge Management
  • Email integration
  • Customizable branding
  • Contract Management
  • Automated Routing
  • Alerts/Escalation
  • Live Chat
  • Knowledge Base
  • Document Storage
  • Customer Experience Management
  • Complaint Monitoring
  • Appointment Management
  • Action Management
  • Known Issue Management
  • Interaction tracking
  • Dashboard
  • Customer DataBase
  • Call Reporting
  • Analytics
  • 360 Degree Feedback

PhaseWare Tracker Pricing

PhaseWare Cloud
₹ 3528 User/Month
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PhaseWare Tracker Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Training
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name PhaseWare, inc
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PhaseWare Tracker FAQ's

The top 5 features of PhaseWare Tracker include:

  1. Contract management integration
  2. Customizable SLA templates
  3. IT Asset Management
  4. Incident Management
  5. CMDB

PhaseWare Tracker serves a wide range of businesses including Freelancers, StartUps.

PhaseWare Tracker is compatible with multiple platforms, No, IOS , Android

The top three competitors of PhaseWare Tracker are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, PhaseWare Tracker offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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