Readymode

Readymode is a cloud-based solution designed for call center operations in various industries, catering to businesses of all sizes. This powerful software offers advanced features such as automatic call distribution, interactive voice response, autodialing, scheduling, performance tracking, and call center scripting. Unlike other systems, Readymode allows for both inbound and outbound calling, without any restrictions on channels. It also has the capability to record all incoming and outgoing calls, or a selected few, while allowing users to set priorities for inbound queues and choose a ring configuration for the efficient distribution of calls to agents. Additionally, agents can take over inbound calls from the leads they originally contacted. Furthermore, Readymode comes equipped with a CRM system that can be customized to create lead profiles, giving users the ability to own and display phone numbers that are in close proximity to their leads. This enables businesses to efficiently target leads using specific criteria, such as lead data and status.