Remedy Service Desk Management

Remedy Service Desk Management

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What is Remedy Service Desk Management?

Remedy Service Desk Management, is a solution for streamlining your IT service processes. With its user-friendly interface features, Remedy Service Desk Management simplifies ticket management, automates workflows, and enhances efficiency, enabling businesses to provide top-notch IT support to clients. Say goodbye to traditional service desk methods and embrace the power of Remedy.

Key Features of Remedy Service Desk Management

  • Ticket Management
  • Surveys & Feedback
  • Service Level Management
  • Service Level Agreement (SLA) Management
  • Service Desk (ITIL ITSM)
  • Problem Management
  • Live chat system
  • Knowledge Base
  • Incident Management
  • Help Desk Management
  • Email Integration
  • Document Management
  • Customer DataBase
  • Billing & Invoicing
  • Asset Management
  • Alerts/Escalation

Remedy Service Desk Management Pricing

Starter
₹ 192239.28 One Time
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Remedy Service Desk Management Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Both
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Web App, Windows, Android, Remedy Service Desk Management App
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: Chinese, Dutch, English, Esperanto, French, German, Portuguese, Spanish
Company Details
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Company Name BMC Software, Middle East
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Remedy Service Desk Management FAQ's

The top 5 features of Remedy Service Desk Management include:

  1. Ticket Management
  2. Surveys & Feedback
  3. Service Level Management
  4. Service Level Agreement (SLA) Management
  5. Service Desk (ITIL ITSM)

Remedy Service Desk Management serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

Remedy Service Desk Management is compatible with multiple platforms, No, IOS , Android

The top three competitors of Remedy Service Desk Management are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Remedy Service Desk Management offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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