ManageEngine ServiceDesk Plus MSP

ManageEngine ServiceDesk Plus MSP

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What is ManageEngine ServiceDesk Plus MSP?

ServiceDesk Plus MSP is a PSA and ITSM platform specifically designed for MSPs. It features essential ITSM and ITAM capabilities and a CMDB with powerful PSA capabilities. It's an ideal platform for MSPs seeking to design, manage, and deliver services for maximum profitability.

Key Features of ManageEngine ServiceDesk Plus MSP

  • Proposal Generation
  • Portfolio Management
  • Incident Management
  • Change Management
  • Self Service Portal
  • Remote Access
  • Project Management
  • Help Desk
  • Configuration Management
  • Scheduling
  • Problem Management
  • Issue Management
  • Dashboard
  • Client Portal
  • Billing & Invoicing
  • Asset Tracking

ManageEngine ServiceDesk Plus MSP Pricing

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ManageEngine ServiceDesk Plus MSP Specifications

Software Accessible: On Premises
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Yearly,Onetime (Perpetual license)
Life Time Free Plan: Yes
APIs Available: Yes
Customization Possible: Yes
Device Support: Desktop,Mobile,Tablet
Available Support: Email,Phone,Live Support,Training,Tickets
Desktop Platforms: Web App,Windows
Languages Available: English
Software Integrations: Zoho, ManageEngine ecosystem, and third-party apps
Software Industry: IT/ITES,Outsourcing/Offshoring
Company Details
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Company Name ManageEngine.
Company Website Visit Website
ManageEngine ServiceDesk Plus MSP Description

ManageEngine ServiceDesk Plus MSP is a comprehensive PSA and ITSM platform tailored for managed service providers (MSPs). ServiceDesk Plus MSP is a unified solution for designing, managing, and delivering IT services that offers key ITSM, ITAM, CMDB, and PSA essentials. With its powerful AI capabilities, flexible customization options, and seamless integrations, ServiceDesk Plus MSP empowers MSPs to streamline operations, improve efficiency, and deliver exceptional customer service profitably.

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ManageEngine ServiceDesk Plus MSP FAQ's

The top 5 features of ManageEngine ServiceDesk Plus MSP include:

  1. Proposal Generation
  2. Portfolio Management
  3. Incident Management
  4. Change Management
  5. Self Service Portal

ManageEngine ServiceDesk Plus MSP serves a wide range of businesses including Startups, SMEs, Enterprises.

Yes, ManageEngine ServiceDesk Plus MSP integrates seamlessly with: Zoho, ManageEngine ecosystem, and third-party apps

ManageEngine ServiceDesk Plus MSP is compatible with multiple platforms, Web App,Windows

The top three competitors of ManageEngine ServiceDesk Plus MSP are Acronis, Altaro VM Backup and Atera. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, ManageEngine ServiceDesk Plus MSP offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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