ServiceNow ITSM

ServiceNow ITSM

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What is ServiceNow ITSM?

ServiceNow ITSM is an innovative and highly efficient solution for managing IT services and processes. Designed to streamline operations and improve the overall efficiency of IT teams, ServiceNow ITSM offers a holistic approach to IT service management. With its user-friendly interface features, it empowers organizations to deliver exceptional service and drive business success.
Awards
ServiceNow ITSM Award 2024

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Key Features of ServiceNow ITSM

Discover the unique key features that set ServiceNow ITSM apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Release & Deployment Management
  • Change Management
  • Asset Tracking
  • Ticket Management
  • Knowledge Management
  • Incident Management
  • Problem Management
  • IT Asset Management

ServiceNow ITSM Pricing

ServiceNow ITSM offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

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Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Tickets
Desktop Platforms: No
Languages Available: English, German, Japanese
Company Details
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Company Name ScienceSoft
Company Website Visit Website
ServiceNow ITSM Description

ServiceNow ITSM is a powerful IT support solution that offers a comprehensive ticketing system and the ability to create extensive knowledge bases for both customers and help desk agents. Through multiple channels, it connects users with help desk specialists and enables companies to establish self-service portals and chatbots for customers. This software also includes features such as a configuration management database (CMDB), automated ticket categorization, and asset management capabilities. It allows for efficient routing, automatic notifications, and prioritization and escalation of tickets, as well as instant alerts. The user-friendly workspace is designed specifically for help desk agents and features in-depth performance analytics capabilities.

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ServiceNow ITSM FAQ's

The top 5 features of ServiceNow ITSM include:

  1. Release & Deployment Management
  2. Change Management
  3. Asset Tracking
  4. Ticket Management
  5. Knowledge Management

ServiceNow ITSM is compatible with multiple platforms, No, IOS , Android

ServiceNow ITSM supports a variety of platforms including: Email, Phone, Live Support, Tickets.

ServiceNow ITSM serves a wide range of businesses including SMEs, Enterprises.

The top three competitors of ServiceNow ITSM are CreditWorthy, Spine Assets and Assure. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, ServiceNow ITSM does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

ServiceNow ITSM is available in multiple languages, including English, German, Japanese and more.

Currently, ServiceNow ITSM does not offer customization options.

No, ServiceNow ITSM does not offer a lifetime free plan for its users.

No, APIs are not available in ServiceNow ITSM.

Yes, ServiceNow ITSM runs on mobile browsers.

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