ServiceNow ITSM

ServiceNow ITSM

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What is ServiceNow ITSM?

ServiceNow ITSM is an innovative and highly efficient solution for managing IT services and processes. Designed to streamline operations and improve the overall efficiency of IT teams, ServiceNow ITSM offers a holistic approach to IT service management. With its user-friendly interface features, it empowers organizations to deliver exceptional service and drive business success.

Key Features of ServiceNow ITSM

  • Release & Deployment Management
  • Change Management
  • Asset Tracking
  • Ticket Management
  • Knowledge Management
  • Incident Management
  • Problem Management
  • IT Asset Management
Awards
ServiceNow ITSM Award 2024

Our Awards and Recognition

ServiceNow ITSM Pricing

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ServiceNow ITSM Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Tickets
Desktop Platforms: No
Languages Available: English, German, Japanese
Company Details
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Company Name ScienceSoft
Company Website Visit Website
ServiceNow ITSM Description

ServiceNow ITSM is a powerful IT support solution that offers a comprehensive ticketing system and the ability to create extensive knowledge bases for both customers and help desk agents. Through multiple channels, it connects users with help desk specialists and enables companies to establish self-service portals and chatbots for customers. This software also includes features such as a configuration management database (CMDB), automated ticket categorization, and asset management capabilities. It allows for efficient routing, automatic notifications, and prioritization and escalation of tickets, as well as instant alerts. The user-friendly workspace is designed specifically for help desk agents and features in-depth performance analytics capabilities.

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ServiceNow ITSM FAQ's

The top 5 features of ServiceNow ITSM include:

  1. Release & Deployment Management
  2. Change Management
  3. Asset Tracking
  4. Ticket Management
  5. Knowledge Management

ServiceNow ITSM serves a wide range of businesses including SMEs, Enterprises.

ServiceNow ITSM is compatible with multiple platforms, No, IOS , Android

The top three competitors of ServiceNow ITSM are CreditWorthy, Spine Assets and Assure. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, ServiceNow ITSM does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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