SmarterTrack

SmarterTrack

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What is SmarterTrack?

SmarterTrack is the all-in-one customer service and support management software designed to streamline communication between businesses and their clients. With a user-friendly interface and powerful features, SmarterTrack simplifies the process of managing support tickets, live chats, and knowledge base articles. Modernize your customer support with SmarterTrack.

Key Features of SmarterTrack

  • Ticket Management
  • Surveys & Feedback
  • Service Desk (ITIL ITSM)
  • Self Service Portal
  • Online Forums
  • Multiple Brands Products
  • Live chat system
  • Known Issue Management
  • Knowledge Base
  • Incident Management
  • Inbox Queue Management
  • Help Desk Management
  • Email Integration
  • Community Forums
  • Automated Routing
  • Alerts/Escalation

SmarterTrack Pricing

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SmarterTrack Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: No
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Web App, Windows
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: Yes
Languages Available: English
Company Details
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Company Name SmarterTools Inc.
Company Website Visit Website
SmarterTrack Description

SmarterTrack is a comprehensive platform that offers a central hub for various communication channels, making it the perfect option for establishing an online community. With its helpdesk feature, SmarterTrack seamlessly combines several customer service solutions in one user-friendly application.

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SmarterTrack Rating

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SmarterTrack FAQ's

The top 5 features of SmarterTrack include:

  1. Ticket Management
  2. Surveys & Feedback
  3. Service Desk (ITIL ITSM)
  4. Self Service Portal
  5. Online Forums

SmarterTrack serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

SmarterTrack is compatible with multiple platforms, Yes, IOS , Android

The top three competitors of SmarterTrack are Salesforce, Realx ERP and Emossy. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, SmarterTrack does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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