Support-Eye is a cost-free solution that does not require any app installation. Simply generate a shareable link and provide it to your customers for easy video support. SupportGenie follows a simple process in just three steps: generating the link, sending it via email or SMS to your customer, and starting the video call when they open the link. Additionally, you can choose between two call modes: Counseling Call Mode, which enables a face-to-face video call with the customer, or Observation Call Mode, where you can instruct the customer using their back camera. With live video support, your technical team can access important visuals and quickly resolve any issues your customers may have.
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The top 5 features of SupportGenie include:
SupportGenie serves a wide range of businesses including Freelancers, StartUps, SMEs, Agencies, Enterprises.
SupportGenie is compatible with multiple platforms, No, IOS , Android
The top three competitors of SupportGenie are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Yes, SupportGenie offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.