TeamSupport

TeamSupport

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What is TeamSupport?

TeamSupport is a customer support and helpdesk software designed to streamline communication and collaboration within a team. With features such as ticket management, customer self-service portals, and robust reporting tools, TeamSupport empowers businesses to provide efficient and personalized support to their customers.

Key Features of TeamSupport

  • Performance Management
  • Marketing Automation
  • Marketing Analytics
  • Email Marketing / SMS Marketing
  • Document Management
  • CRM Analytics
  • CRM & Sales Dashboards
  • Task Management
  • Project Management
  • Email Templates
  • Developer API
  • Case Management
  • Solution Management
  • Knowledge Management
  • Inventory Management
  • Email Integration
  • Customer Management
  • Contact Manager
  • Asset Management
  • Product Database
  • Private Cloud
  • On-Demand (SaaS)
  • Customer Support

TeamSupport Pricing

Enterprise
₹ 4680 Agent/Month/Billed Annually
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Support Desk
₹ 3600 Agent/Month/Billed Annually
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TeamSupport Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name TeamSupport
Company Website Visit Website
TeamSupport Description

TeamSupport B2B customer support software is an all-in-one solution designed to streamline the customer support process for external-facing teams. It allows businesses to easily monitor and address customer issues while also managing relationships with their clients. The software provides a comprehensive customer and contacts database, as well as features for tracking products and inventory. Its omnichannel support capability includes advanced features like screen and video recording, along with task management and industry-leading SLA management. By using this collaborative platform, B2B companies can enhance their customer relationships and optimize the efficiency and effectiveness of their support operations.

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TeamSupport FAQ's

The top 5 features of TeamSupport include:

  1. Performance Management
  2. Marketing Automation
  3. Marketing Analytics
  4. Email Marketing / SMS Marketing
  5. Document Management

TeamSupport serves a wide range of businesses including StartUps, SMEs, Enterprises.

TeamSupport is compatible with multiple platforms, No, IOS , Android

The top three competitors of TeamSupport are Newton CRM and TechUnity ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, TeamSupport does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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