TouchpointCX is a revolutionary cloud-based Customer Experience (CX) Management platform designed to collect and consolidate Voice of Customer (VoC) feedback data in a single dashboard. Its interactive resolution system and advanced analytics reporting feature make it stand out from other CX management platforms. We also offer an additional AI-powered customer analytics software, Ipiphany, which uses Natural Language Understanding (NLU) to provide deeper insights and understanding of customer feedback for efficient decision making. Through TouchpointCX, you can enhance customer satisfaction, retention, and business efficiency while reducing internal costs. Our platform also includes programs to convert new customers or win back lapsed customers, promoting brand loyalty and repeat engagement. Touchpoint Group, based in New Zealand with a worldwide reach, is compliant with PCI DSS and ISO27001, ensuring the security and safety of all customer data.
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The top 5 features of Touchpoint CX include:
Touchpoint CX serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.
Touchpoint CX is compatible with multiple platforms, No, IOS , Android
The top three competitors of Touchpoint CX are Zipteams, Zoho SalesIQ and Pixis. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Currently, Touchpoint CX does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.