UserVoice

UserVoice

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What is UserVoice?

UserVoice is a customer feedback and support platform that allows businesses of all sizes to connect with their customers and improve their products and services. With a user-friendly interface and robust features, UserVoice helps companies prioritize and implement customer feedback, resulting in increased customer satisfaction and brand loyalty.

Key Features of UserVoice

  • Video Call Recording
  • Scheduled Recording
  • Quality Management
  • File Transfer
  • Call Sharing
  • Call Monitoring
  • Advanced Search
  • Training Management
  • Reporting
  • On-Demand Recording
  • Compliance management
  • Call Results
  • Call Logs
  • Multi-user capable
  • Screen Activity Recording
  • Recording Bookmarking
  • Instant Retrieval
  • Centralized Monitoring
  • Call Recording
  • Archiving & Retention
  • Dashboards & Analytics

UserVoice Pricing

Starter Bundle
₹ 14328 User/ Month
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UserVoice Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: SAAS
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Mobile Support, Windows
Mobile Platforms: Yes
Available Support: Email, Phone, Training
Desktop Platforms: Yes
Languages Available: English
Company Details
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Company Name UserVoice
Company Website Visit Website
UserVoice Description

The security team of UserVoice has recently uncovered unauthorized access to their administrative system responsible for storing and handling user data. Despite consistent efforts to maintain a secure system, the attacker gained access to a limited amount of non-financial user information. At UserVoice, listening to customer feedback is a top priority and the team is always striving to improve their management processes. In fact, the latest updates were inspired by customer suggestions as well as the company's own experiences using UserVoice.

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UserVoice FAQ's

The top 5 features of UserVoice include:

  1. Video Call Recording
  2. Scheduled Recording
  3. Quality Management
  4. File Transfer
  5. Call Sharing

UserVoice serves a wide range of businesses including StartUps, SMEs, Enterprises.

UserVoice is compatible with multiple platforms, Yes, IOS , Android

The top three competitors of UserVoice are VS Dialer, Adversus and AVOXI. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, UserVoice does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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