With the power of VoiceBase technology, individuals are able to utilize the following capabilities: - Collect feedback from all calls with a 100% success rate - Assess each call based on pre-designed and personalized metrics - Evaluate agent performance - Gain insight into the customer's voice - Determine the most effective sales tactics - Identify potential fraudulent activity - Protect sensitive information by editing out PCI / PII data in recordings and transcripts - Easily access transcripts from each call - Efficiently search through call transcripts using specific keywords or phrases - Analyze sentiment, call results, volume, and other important factors.
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The top 5 features of VoiceBase include:
VoiceBase serves a wide range of businesses including SMEs, Agencies, Enterprises.
VoiceBase is compatible with multiple platforms, No, IOS , Android
The top three competitors of VoiceBase are Kriti MIS Manager, DashboardFox and Yurbi. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Currently, VoiceBase does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.