Voiso

Voiso is a cloud-based call center solution that comes with its own telecom infrastructure and is supported by 12 PoPs around the world. It offers advanced historical reporting and real-time monitoring features, making it a comprehensive solution for outbound, inbound, and blended call centers. Its user-friendly interface and flexible functionality make it suitable for various use cases. When it comes to outbound sales, Voiso helps ensure compliance by enforcing abandonment ratios and providing selective recording. It also offers features to help navigate global and country-specific requirements. For customer service call centers, Voiso stands out with its reduced handling times, real-time queue management, and a range of agent and supervisor capabilities. For BPOs, Voiso offers compatibility with most CRMs and the ability to work with multiple systems at the same time. The best part about Voiso is that it does not require any initial costs and can be deployed and customized within an hour. The platform allows users to port in existing numbers or purchase new ones, providing direct and low-latency access to regional voice carriers. In addition, Voiso has a highly experienced support team that is available 24/7 to assist with any inquiries or provide a free trial. With coverage across all time zones, users can rest assured that they will receive prompt