Wix Answers

Name: Wix Answers
Brand: wix.com
Rating: 5 (1 reviews)

What is Wix Answers?

Wix Answers is a user-friendly is a platform designed to assist businesses of all sizes in providing excellent customer experience. With intuitive self-service features and powerful ticketing and help desk tools, Wix Answers streamlines customer support processes and helps companies build stronger relationships with their customers.

Key Features of Wix Answers

Project Management
Performance Management
Marketing Automation
Marketing Analytics
Email Marketing / SMS Marketing
Document Management
Customer Support
CRM Analytics
Contact Manager
CRM Integration
Knowledge Database
Call Me Option
Agent Scheduling
Live chat system
Call Routing
Call Center
Online Booking
Developer API
Call Recording
Call Management
CRM & Sales Dashboards
Assignment Management
Knowledge Management
Asset Management
Collaboration Tools

Wix Answers Pricing

Self Service

₹ 1728 Per Month

Multi-Channel

₹ 4320 Per Month

Unlimited

₹ 5760 Per Month

Call Center

₹

Wix Answers Specifications

Software Accessible: Cloud Based

Run On Mobile Browser: Yes

Offers Free Trial: Yes

Payment Options: Monthly, Yearly, Onetime(Perpetual license)

Life Time Free Plan: No

APIs Available: No

Customization Possible: No

Device Support: Customization, Web App

Mobile Platforms: Yes

Available Support: Email, Phone, Live Support, Training, Tickets

Desktop Platforms: No

Languages Available: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Company Details

Company Name wix.com

Company Website Visit Website

Wix Answers Description

Wix Answers is a revolutionary customer support software that effectively addresses common challenges faced by the support industry. With an advanced and integrated system, the cloud-based solution offers a unified view of all real-time and offline support channels, eliminating the need for agents to toggle between tabs to resolve customer issues. The platform also provides managers with a real-time performance dashboard to maximize team efforts, while customers receive support throughout their entire journey. Along with a ticketing system and knowledge management, Wix Answers also includes a call center, live chat, and built-in analytics. Furthermore, the software offers seamless integration with popular platforms including Zapier, Crowdin, Jira, HubSpot, Klaus, Unbabel, Slack, Enabley, Klaus App, and Salesforce. Designed for mid-market and enterprise businesses, as well as SMBs experiencing rapid growth, Wix Answers is the ultimate solution for businesses looking to expand and succeed.

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Wix Answers FAQ's

What are the top 5 key features of Wix Answers?

The top 5 features of Wix Answers include:

Project Management
Performance Management
Marketing Automation
Marketing Analytics
Email Marketing / SMS Marketing

What types of businesses does Wix Answers serve?

Wix Answers serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

Which devices and platforms are compatible with Wix Answers?

Wix Answers is compatible with multiple platforms, No, IOS , Android

Who are the main competitors of Wix Answers in the market?

The top three competitors of Wix Answers are Qualityze Customer Complaints, Aptean ERP and AssurX Change. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Does Wix Answers offer a trial version for users?

Yes, Wix Answers offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.