astTECS Call Center

astTECS Call Center

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What is astTECS Call Center?

*astTECS Call center software is based on open source technology with all advanced features - Predictive dialing, call recording, GSm Dialer, IVR, integration with omnichannel such as SMS, Email, WhatsApp, Socialmedia and many more .

Key Features of astTECS Call Center

  • Call Transfer
  • Voice Mail
  • Queue Management
  • Interactive Voice Response
  • Multi Lingual IVR
  • Blind Transfer
  • Auto Dialer
  • Reporting/Analytics
  • Power Dialer
  • Skill Based Routing
  • IVR System
  • Analytical Reports
  • Virtual Call Center
  • Outbound Call Center
  • Manual Dialer
  • Inbound Call Center
  • Call Logging
  • Blended Call Center
  • Analytics
  • Historical Reporting
  • Campaign Management
  • Activity Tracking
  • VoIP
  • Voice & Data Integration
  • Predictive Dialer
  • Outbound Reporting
  • IVR / Voice Recognition
  • Inbound Reporting
  • Call Monitoring
  • Call Center Management
  • Conferencing
  • Caller ID
  • Dashboard
  • Real Time Monitoring
  • Call Management
  • Call Logs
  • Call Recording
  • API Integration
  • IVR and Dial Groups
  • Contact Management
  • Mobile App
  • Call Center
  • Multiple Simultaneous Calls
  • Multiple Extension
  • Customisable Welcome Greeting
  • Internal Call Transfer
  • Lead Management
  • Multi User login & Roll based access

astTECS Call Center Pricing

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astTECS Call Center Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Transaction
Life Time Free Plan: Yes
APIs Available: No
Customization Possible: Yes
Device Support: Desktop
Available Support: Email,Phone,Live Support,Training,Tickets
Desktop Platforms: Windows
Languages Available: English
Software Integrations: Email, SMS, Webchat, WhatsApp, Social media, , ERP, CRM (Leadsquared, Zoho, Vtiger, Salesforce etc)
Software Industry: All Industries
Company Details
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Company Name *astTECS
Company Website Visit Website
Head Office Bangalore,India
astTECS Call Center Description

OUR KEY OFFERINGS: Automatic Call Distribution, Inbound and outbound dialer, Multilevel IVR, Voice Logger, Voice blasting, Real-Time Call Monitoring, Real-time Call Reports and many more. Advantages of *astTECS Call Center Solution Omnichannel Integration : Interact with the customer from multiple channels via calls, text, web chats, web calls, social media, email etc. To deliver a seamless experience across all touch points. Technologies : *astTECS call center solution is based on open source technology which is highly scalable and flexible to suit all your business requirement at affordable cost. Integration : Seamless integration with all third party software – CRM ( Zoho, Salesforce, Vtiger, Leadsquare, Zendesk), Whatsapp , Email, Chat, SMS, Call Analytics: With *astTECS call center solution, get in depth reports of Agent behavior, Outliers detection, Profiling, QA conformance, Gap analysis to improve your operating efficiency. UX customization: Customize the solution as per your business needs with customized dashboards

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astTECS Call Center Rating

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astTECS Call Center FAQ's

The top 5 features of astTECS Call Center include:

  1. Call Transfer
  2. Voice Mail
  3. Queue Management
  4. Interactive Voice Response
  5. Multi Lingual IVR

astTECS Call Center serves a wide range of businesses including Startups, SMEs, Agencies, Enterprises.

Yes, astTECS Call Center integrates seamlessly with: Email, SMS, Webchat, WhatsApp, Social media, , ERP, CRM (Leadsquared, Zoho, Vtiger, Salesforce etc)

astTECS Call Center is compatible with multiple platforms, Windows

The top three competitors of astTECS Call Center are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, astTECS Call Center does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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