CXone Expert

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What is CXone Expert?

CXone Expert is a customer experience management solution for your business. With its advanced features interface, CXone Expert empowers your team to optimize customer interactions, drive efficiency, and improve overall customer satisfaction. Say goodbye to complicated software and hello to seamless customer engagement with CXone Expert. Let's dive in and explore this game-changing solution.

Key Features of CXone Expert

  • Artwork Management
  • Analytics/ROI Tracking
  • Adaptive Learning
  • Automated Review & Approval
  • Asynchronous Learning
  • Archiving & Retention
  • Activity Dashboard
  • Audit Trails
  • Asset Management
  • Approval Process Control
  • Alerts / Escalation
  • Activity / News Feed
  • Audit Trail
  • Attribution Modeling
  • Action Management
  • Abandoned Cart Saver
  • Audience Targeting
  • Analytics
  • Account Management
  • A/B Testing
  • Behavioral Mapping
  • Audience Segmentation
  • Admissions Management
  • Account Alerts
  • 360 Degree Feedback
Awards
CXone Expert Award 2024

CXone Expert Pricing

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CXone Expert Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name NICE
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CXone Expert FAQ's

The top 5 features of CXone Expert include:

  1. Artwork Management
  2. Analytics/ROI Tracking
  3. Adaptive Learning
  4. Automated Review & Approval
  5. Asynchronous Learning

CXone Expert serves a wide range of businesses including StartUps, SMEs, Agencies.

CXone Expert is compatible with multiple platforms, No, IOS , Android

The top three competitors of CXone Expert are Zipteams, Zoho SalesIQ and Pixis. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, CXone Expert offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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