Enghouse Interactive

Enghouse Interactive

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What is Enghouse Interactive?

Enghouse Interactive is a leading software company specializing in communication and customer experience solutions, dedicated to helping businesses connect and engage with their customers seamlessly. With a focus on delivering innovative technology, Enghouse Interactive empowers organizations to enhance their customer interactions and drive better business outcomes.

Key Features of Enghouse Interactive

  • Project Management
  • Performance Management
  • Marketing Automation
  • Marketing Analytics
  • Email Marketing / SMS Marketing
  • Document Management
  • Customer Support
  • CRM Analytics
  • CRM & Sales Dashboards
  • Contact Manager
  • Real Time Chat
  • Multi Channel Management
  • Knowledge Management
  • Email integration
  • Customizable branding
  • Contract Management
  • Automated Routing
  • Alerts/Escalation
  • Queue Manager
  • Live Chat
  • Knowledge Base
  • Document Storage
  • Customer Experience Management
  • Complaint Monitoring
  • Appointment Management
  • Action Management
  • Self Service Portal
  • Network Monitoring
  • Known Issue Management
  • Interaction tracking
  • Dashboard
  • Customer DataBase
  • Call Reporting
  • Analytics
  • 360 Degree Feedback

Enghouse Interactive Pricing

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Enghouse Interactive Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Web App
Mobile Platforms: Yes
Available Support: Email
Desktop Platforms: No
Languages Available: English
Company Details
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Company Name Enghouse Systems
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Enghouse Interactive FAQ's

The top 5 features of Enghouse Interactive include:

  1. Project Management
  2. Performance Management
  3. Marketing Automation
  4. Marketing Analytics
  5. Email Marketing / SMS Marketing

Enghouse Interactive serves a wide range of businesses including StartUps, SMEs, Agencies.

Enghouse Interactive is compatible with multiple platforms, No, IOS , Android

The top three competitors of Enghouse Interactive are SALESTACK CRM, Zoho SalesIQ and Realx ERP. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Enghouse Interactive offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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