Kayako

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What is Kayako?

Kayako is a customer service software that streamlines communication and enhances customer relationships. With its user-friendly interface and robust features, Kayako helps businesses provide exceptional support and resolve customer issues efficiently. Get ready to boost your customer satisfaction with Kayako.

Key Features of Kayako

  • Customer Experience Management
  • Visitor Tracking
  • Proactive Invitations
  • Chat History
  • Call Me Option
  • Automatic Chat Translation
  • Social Media Integration
  • Service Level Agreement (SLA) Management
  • Real Time Monitoring
  • Live chat system
  • Knowledge Base
  • Issue Tracking
  • File Sharing
  • Document Management
  • Dashboard
  • Customizable Branding
Awards
Kayako Award 2024

Kayako Pricing

Inbox
₹ 1080 Agent/ Month
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Growth
₹ 2160 Agent/ Month
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Scale
₹ 4320 Agent/ Month
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Kayako Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: English, French, German, Hindi, Spanish
Company Details
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Company Name Kayako Ltd.
Company Website Visit Website
Kayako Description

Kayako Messenger is not your average live chat software. It goes beyond basic live chat and allows for conversations to continue seamlessly across various platforms in real-time or at a later time. The platform offers a range of features including Quick Start Guides, Custom Templates, Advanced Configuration, Email Support, Installation and Upgrades, Interactive Tutorials, and Multi-Language Support to enhance the user experience for both your team and your customers.

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Kayako FAQ's

The top 5 features of Kayako include:

  1. Customer Experience Management
  2. Visitor Tracking
  3. Proactive Invitations
  4. Chat History
  5. Call Me Option

Kayako serves a wide range of businesses including StartUps, SMEs, Enterprises.

Kayako is compatible with multiple platforms, No, IOS , Android

The top three competitors of Kayako are 123FormBuilder, Feedier and AskNicely. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Kayako offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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