LitmusWorld NPS

LitmusWorld is a revolutionary NPS Management platform in India that offers transformational solutions for businesses. It mainly supports the CEO and other key stakeholders responsible for customer satisfaction, but also benefits the entire organization by facilitating structured contextual conversations in real-time with customers, employees, and other stakeholders. With LitmusWorld, businesses can successfully quantify intangible aspects such as Customer Emotions, Loyalty, and Advocacy using the Net Promoter Score. This platform provides a seamless omnichannel experience through various communication channels including SMS, email, in-app notifications, website widgets, and screens at the point of contact. Implementation of LitmusWorld is quick and efficient, with the potential to produce measurable results in just two weeks and significantly transform an organization within a couple of months. We are proud to be the preferred conversations platform for leaders in the banking, retail, hospitality, airlines, and other industries.