NovelVox Unified Agent

NovelVox Unified Agent

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What is NovelVox Unified Agent?

NovelVox Unified Agent is a solution for improving agent productivity and customer satisfaction. With its innovative features and seamless integration, this software takes customer service to the next level, providing a smooth is a workflow for agents and elevated experiences for customers. Get ready to revolutionize your contact center with NovelVox Unified Agent.

Key Features of NovelVox Unified Agent

  • Call Scripting
  • Call Logging
  • Analytics
  • Call Monitoring
  • Call Center

NovelVox Unified Agent Pricing

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NovelVox Unified Agent Specifications

Software Accessible: On Premises
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Onetime(Perpetual license)
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: Arabic, English
Company Details
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Company Name NovelVox
Company Website Visit Website
NovelVox Unified Agent Description

Transform your Agent Desktop into a consolidated platform, providing a singular display of customer data for an enhanced customer service. Boost efficiency with reduced Average Handling Time (AHT) and increased First Contact Ratio (FCR) through the integration of Omnichannel capabilities. Seamlessly connect with various systems, including CRM, Middleware, Legacy, third-party software, and customized applications.

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NovelVox Unified Agent Rating

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NovelVox Unified Agent FAQ's

The top 5 features of NovelVox Unified Agent include:

  1. Call Scripting
  2. Call Logging
  3. Analytics
  4. Call Monitoring
  5. Call Center

NovelVox Unified Agent serves a wide range of businesses including Agencies, Enterprises.

NovelVox Unified Agent is compatible with multiple platforms, No, IOS , Android

The top three competitors of NovelVox Unified Agent are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, NovelVox Unified Agent does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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