Salesforce Service Cloud

Salesforce Service Cloud

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What is Salesforce Service Cloud?

Salesforce Service Cloud is a powerful customer support software solution designed to enhance your ability to provide efficient and effective case resolution. With its advanced features, it enables you to create engaging customer portals, improve support on digital channels, and much more. This software is the perfect solution for streamlining your customer service processes and ensuring customer satisfaction.

Key Features of Salesforce Service Cloud

  • Automated customer satisfaction measurement
  • 360 Degree Feedback
  • Audit Trails
  • Audit Trail
  • Audit Management
  • Assignment Management
  • Asset Tracking
  • Asset Management
  • Asset Lifecycle Management
  • Asset Budgeting
  • Archiving
  • Approval Workflow
  • Appointment Management
  • Anti Virus
  • Analytics
  • Alerts/Escalation
  • Alerts / Escalation
  • Admissions Management
  • Activity Tracking
  • Activity Log
  • Activity / News Feed
  • Action Management
  • Account Management
  • Account Alerts
  • 2-Way Messaging
Awards
Salesforce Service Cloud Award 2024

Our Awards and Recognition

Salesforce Service Cloud Pricing

Salesforce Essentials
₹ 1800 User/Month
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Lightning Professional
₹ 5400 User/Month
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Lightning Enterprise
₹ 10800 User/Month
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Lightning Unlimited
₹
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Salesforce Service Cloud Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Thai
Company Details
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Company Name Salesforce
Company Website Visit Website
Head Office San Francisco,United States
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Salesforce Service Cloud Categories on the TechnologyCounter
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Salesforce Service Cloud FAQ's

The top 5 features of Salesforce Service Cloud include:

  1. Automated customer satisfaction measurement
  2. 360 Degree Feedback
  3. Audit Trails
  4. Audit Trail
  5. Audit Management

Salesforce Service Cloud serves a wide range of businesses including StartUps, SMEs, Enterprises.

Salesforce Service Cloud is compatible with multiple platforms, No, IOS , Android

The top three competitors of Salesforce Service Cloud are 123FormBuilder, Feedier and AskNicely. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Salesforce Service Cloud offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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