Salesforce Service Cloud

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What is Salesforce Service Cloud?

Salesforce Service Cloud is a powerful customer support software solution designed to enhance your ability to provide efficient and effective case resolution. With its advanced features, it enables you to create engaging customer portals, improve support on digital channels, and much more. This software is the perfect solution for streamlining your customer service processes and ensuring customer satisfaction.

Awards
Salesforce Service Cloud Award 2024

Key Features of Salesforce Service Cloud

Discover the unique key features that set Salesforce Service Cloud apart from its competitors. The software offers several advantages through its new tools and excellent functionalities.

  • Automated customer satisfaction measurement
  • 360 Degree Feedback
  • Audit Trails
  • Audit Trail
  • Audit Management
  • Assignment Management
  • Asset Tracking
  • Asset Management
  • Asset Lifecycle Management
  • Asset Budgeting
  • Archiving
  • Approval Workflow
  • Appointment Management
  • Anti Virus
  • Analytics
  • Alerts/Escalation
  • Alerts / Escalation
  • Admissions Management
  • Activity Tracking
  • Activity Log
  • Activity / News Feed
  • Action Management
  • Account Management
  • Account Alerts
  • 2-Way Messaging

Salesforce Service Cloud Pricing

Salesforce Service Cloud offers fair and inexpensive price choices for organizations of all sizes, from startups to enterprises. Compare plans to find the best option for your budget and requirements.

Salesforce Essentials
₹ 1800 User/Month
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Lightning Professional
₹ 5400 User/Month
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Lightning Enterprise
₹ 10800 User/Month
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Lightning Unlimited
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Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Thai
Company Details
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Company Name Salesforce
Company Website Visit Website
Head Office San Francisco,United States
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Salesforce Service Cloud FAQ's

Here’s a breakdown of Salesforce Service Cloud’s pricing plans:

1. Salesforce Essentials: ₹ 1800 User/Month Price

2. Lightning Professional: ₹ 5400 User/Month Price

3. Lightning Enterprise: ₹ 10800 User/Month Price

4. Lightning Unlimited : ₹ Price

The top 5 features of Salesforce Service Cloud include:

  1. Automated customer satisfaction measurement
  2. 360 Degree Feedback
  3. Audit Trails
  4. Audit Trail
  5. Audit Management

Salesforce Service Cloud is compatible with multiple platforms, No, IOS , Android

Salesforce Service Cloud supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Salesforce Service Cloud serves a wide range of businesses including StartUps, SMEs, Enterprises.

The top three competitors of Salesforce Service Cloud are 123FormBuilder, Feedier and AskNicely. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Salesforce Service Cloud offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

Salesforce Service Cloud is available in multiple languages, including Chinese, Dutch, English, French, German and more.

Currently, Salesforce Service Cloud does not offer customization options.

No, Salesforce Service Cloud does not offer a lifetime free plan for its users.

No, APIs are not available in Salesforce Service Cloud.

Yes, Salesforce Service Cloud runs on mobile browsers.

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