VICIdial

VICIdial

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What is VICIdial?

VICIdial is a leading open-source call center software solution designed to enhance the efficiency and productivity of your business. It offers a user-friendly interface, robust features, and in-depth reporting capabilities to help businesses of all sizes streamline their customer service and sales operations. With VICIdial, you can easily manage inbound and outbound calls, improve agent performance, and achieve better customer interactions. Experience the power of VICIdial for your business today.

Key Features of VICIdial

  • Virtual Call Center
  • Outbound Call Center
  • Inbound Call Center
  • Call Logging
  • Campaign Management
  • Call Monitoring
  • Real Time Monitoring
  • Call Recording

VICIdial Pricing

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VICIdial Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Onetime
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Customization, Mobile Support, Windows, Mac
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Training, Tickets
Desktop Platforms: No
Languages Available: Dutch, English, Polish, Swedish
Company Details
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VICIdial FAQ's

The top 5 features of VICIdial include:

  1. Virtual Call Center
  2. Outbound Call Center
  3. Inbound Call Center
  4. Call Logging
  5. Campaign Management

VICIdial serves a wide range of businesses including Freelancers, StartUps, SMEs, Enterprises.

VICIdial is compatible with multiple platforms, No, IOS , Android

The top three competitors of VICIdial are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, VICIdial does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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