Contact Center inConcert

Contact Center inConcert

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What is Contact Center inConcert?

Contact Center inConcert is a all-in-one solution for managing all customer interactions efficiently and seamlessly. With powerful features designed to boost productivity, streamline processes, and enhance the customer experience, Contact Center inConcert is a partner for any business looking to build long-lasting relationships with their clients.

Key Features of Contact Center inConcert

  • Interactive Voice Response
  • Outbound Call Center
  • Manual Dialer
  • Inbound Call Center
  • Call Scripting
  • Call Logging
  • Blended Call Center
  • Campaign Management
  • Predictive Dialer
  • Call Recording
  • Real-time Chat
  • Queue Management
  • Dashboard

Contact Center inConcert Pricing

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Contact Center inConcert Specifications

Software Accessible: Hybrid
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Tickets
Desktop Platforms: Yes
Languages Available: English, French, Italian, Portuguese, Romanian
Company Details
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Contact Center inConcert FAQ's

The top 5 features of Contact Center inConcert include:

  1. Interactive Voice Response
  2. Outbound Call Center
  3. Manual Dialer
  4. Inbound Call Center
  5. Call Scripting

Contact Center inConcert serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

Contact Center inConcert is compatible with multiple platforms, Yes, IOS , Android

The top three competitors of Contact Center inConcert are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, Contact Center inConcert offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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