Flexydial is a cutting-edge dialer management software that guarantees efficient management and enhanced customer satisfaction for the IT sector. Its remote work management feature provides admin privileges and delivers live reports.
PRODUCT FEATURES: API Integration, Activity Dashboard for Monitoring, Activity Tracking, Agent Interface for Easy Navigation, Alerts and Notifications for Important Updates, Auto-Dialer for Efficient Calling, Automated Routing for Optimal Call Distribution, Automatic Call Distribution for Seamless Management, CRM for Organizing Customer Information, Call Center Management Tool, Call List Management for Efficient Calling, Call Monitoring for Quality Control, Call Recording for Training and Evaluation Purposes, Call Reporting for Performance Analysis, Call Routing for Effective Call Management, Call Scripting for Consistent Messaging, Call Tracking for Performance Analysis, Call Transfer for Seamless Call Handling, Callback Scheduling for Efficient Communication, Caller ID for Identifying Incoming Calls, Campaign Management for Organized Marketing, Chat and Messaging Tools for Efficient Communication, Chatbot for Automated Customer Interaction, Collaboration Tools for Teamwork, Computer Telephony Integration for Easy Communication, Contact Database for Organizing Customer Information, Contact Management for Efficient Customer Relationship Management, Customer History for Comprehensive Understanding, Customizable Reports for Personalized Data Analysis, Data Import and Export for Easy Data Management, Email Management for Efficient Communication, IVR / Voice Recognition for Automated Call Handling, Interaction Tracking for Comprehensive Data Analysis, Live Chat for Real-Time Communication, Monitoring for Real-Time Tracking, Multi-Channel Communication for Enhanced Customer Interaction,
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The top 5 features of Flexydial include:
Flexydial serves a wide range of businesses including Freelancers, Startups, SMEs, Agencies, Enterprises.
Flexydial is compatible with multiple platforms, Web App,Windows,Macintosh, IOS , Android
The top three competitors of Flexydial are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Currently, Flexydial does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.