ID Cloud

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What is ID Cloud?

ID CLOUD is an exceptional cloud contact center software that offers top-notch features for managing all your business communications. With ID CLOUD, you can efficiently handle customer interactions across various communication channels, making it easier to engage with your customers.

Key Features of ID Cloud

  • IVR / Voice Recognition
  • Call Monitoring
  • Call Center Management
  • Real Time Monitoring
  • Call Management
  • Call Recording
  • Call Routing
  • Call Center
  • Lead Management

ID Cloud Pricing

Capex
₹ 20000 Per Agent
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Opex & License based
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ID Cloud Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Transaction
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Windows
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Tickets
Desktop Platforms: Yes
Languages Available: English
Company Details
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Company Name Teckinfo Solutions Pvt Ltd
Company Website Visit Website
Head Office Delhi,India
ID Cloud Description

ID CLOUD is an advanced cloud-based contact center solution designed to optimize all of your business communication processes. With ID CLOUD, you can seamlessly connect and engage with your customers across various channels such as voice, video, chat, email, social media, and messaging. This top-notch solution is equipped to help your company scale up effortlessly and only pay for what you use. Plus, ID CLOUD seamlessly integrates with your existing applications and CRM, making it easy to enhance and streamline your everyday customer conversations. Elevate the quality of your customer interactions with the efficient and valuable features of ID CLOUD.

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ID Cloud Categories on the TechnologyCounter
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ID Cloud FAQ's

The top 5 features of ID Cloud include:

  1. IVR / Voice Recognition
  2. Call Monitoring
  3. Call Center Management
  4. Real Time Monitoring
  5. Call Management

ID Cloud serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

ID Cloud is compatible with multiple platforms, Yes, IOS , Android

The top three competitors of ID Cloud are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, ID Cloud offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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