LiveAgent

LiveAgent

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What is LiveAgent?

LiveAgent is a customer support and communication platform designed to streamline your business interactions. With an array of features such as real-time chat, email ticketing, and social media integration, LiveAgent provides a seamless is a way to manage your customer inquiries. Boost your customer service game with LiveAgent is a solution for all your communication needs.

Key Features of LiveAgent

  • Shortcut Messages
  • Persistent Chat
  • Knowledge Database
  • Call Me Option
  • CRM
  • Agent Scheduling
  • Offline Form
  • Knowledge Management
  • Email Integration
  • Contact Management
  • Call Routing
  • Call Recording
  • Call Management
  • Call Center
  • Assignment Management

LiveAgent Pricing

Small
₹ 648 Agent/Month
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Medium
₹ 2088 Agent/Month
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All-inclusive
₹ 3528 Agent/Month
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Enterprise
₹
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LiveAgent Specifications

Software Accessible: Cloud Based
Run On Mobile Browser: Yes
Offers Free Trial: Yes
Payment Options: Monthly, Onetime(Perpetual license)
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows, Mac, Android, iOS, LiveAgent App
Mobile Platforms: Yes
Available Support: Email, Phone, Live Support, Tickets
Desktop Platforms: No
Languages Available: Arabic, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian/Lettish, Lithuanian, Macedonian, Malay, Norwegian, Persian, Polish, Portugu
Company Details
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Company Name Quality Unit
Company Website Visit Website
LiveAgent Description

LiveAgent is a software that comes with a variety of useful features, including a hybrid ticketing system, reporting and analytics tools, automation capabilities, tags and notes for better organization, gamification features for added engagement, and convenient reminders. Offering more than 180 help desk features and over 190 integrations, all at a competitive price, LiveAgent is the perfect solution to prevent lost and unanswered customer inquiries. With its transparent and user-friendly customer service approach, LiveAgent ensures happy and satisfied customers. Give LiveAgent a try today by signing up for a free 14-day trial, no credit card needed.

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LiveAgent FAQ's

The top 5 features of LiveAgent include:

  1. Shortcut Messages
  2. Persistent Chat
  3. Knowledge Database
  4. Call Me Option
  5. CRM

LiveAgent serves a wide range of businesses including Freelancers, StartUps, SMEs, Enterprises.

LiveAgent is compatible with multiple platforms, No, IOS , Android

The top three competitors of LiveAgent are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Yes, LiveAgent offers a trial option, allowing you to test its features and functionality before committing. This trial access helps you assess how well the software meets your specific needs and ensures it’s a good fit for your business.

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