Lucidworks Fusion BPM

Lucidworks Fusion is a highly scalable, cloud-native platform based on open-source technologies (such as Apache Solr and Apache Spark) that allows enterprises to create and deploy intelligent, personalized search, discovery, and knowledge management applications. While Fusion is not a standard BPM solution focused on human-centric workflows such as approvals or case management, it is crucial for automating and optimizing the data-flow processes that underpin effective digital experiences.

The platform solves a critical automation need: ensuring that the relevant data is found by the right person at the right time, which is often a manual operation in traditional settings. Fusion accomplishes this with important components:

Data Acquisition and Workflow Pipelines: Fusion's 100+ pre-built connectors (for Salesforce, SharePoint, ServiceNow, databases, and more) ease the process of gathering data from disparate business systems. The data is then routed through configurable Index Pipelines, where it is automatically processed, cleaned, enhanced, and classified using Machine Learning (ML) and Natural Language Processing (NLP) methods. This pipeline automation is a form of data workflow management that is essential to its function.