Service Enabler

Alepo Service Enabler (SE) is a comprehensive Digital Business Support System (BSS) and invoicing system designed to enhance the operations of communications service providers (CSPs). It functions as a centralized "single source of truth," integrating real-time convergent charging, automated invoicing, and customer lifecycle management into a high-performance platform. Service Enabler is built for excellent scalability, allowing millions of users to connect while maintaining "five-nines" (99.999%) reliability over fixed, mobile, and WiFi networks.

The platform is remarkable for its adaptability, with a modular architecture that allows operators to roll out new products like 5G data plans, triple-play bundles, and promotional coupons in days rather than months. It includes an AI-enhanced CRM that provides a 360-degree view of subscriber behavior, as well as robust self-service portals that enable consumers to handle their own accounts and payments. Service Enabler, which includes native support for TM Forum Open APIs and integration with important payment gateways, allows ISPs and MVNOs to eliminate technical silos, reduce operational overhead (OPEX), and provide a seamless, personalized experience to their global client base.