XCALLY is a revolutionary solution built on Asterisk™, offering an array of advanced features and a user-friendly web interface that has been utilized in more than 60 countries worldwide. Its comprehensive features include Omnichannel modules, a drag and drop IVR designer, a lightweight CRM, a predictive dialer, a scripting tool, real-time monitoring, analytics and reporting, an internal messenger, and integration with third-party apps. In addition to the existing channels - voice, web chat, email, FAX, and SMS - offered in the Ultimate or Omni-gold plans, you can easily add custom channels to the platform. This allows your agents to efficiently manage interactions from multiple channels within a single platform, while also accessing relevant contact and customer journey information.
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The top 5 features of XCALLY include:
XCALLY serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.
XCALLY is compatible with multiple platforms, Yes, IOS , Android
The top three competitors of XCALLY are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Currently, XCALLY does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.