XCALLY

XCALLY

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What is XCALLY?

XCALLY is a and innovative software solution that revolutionizes the way businesses handle customer interactions. With its intuitive interface features, XCALLY helps streamline communication processes and improve overall customer satisfaction. Whether it's through phone calls, emails, or social media, XCALLY simplifies and enhances the entire customer experience.

Key Features of XCALLY

  • Call Monitoring
  • Call Center Management
  • Real Time Monitoring
  • Call Management
  • Call Recording
  • Call Routing
  • Contact Management
  • Call Center
  • Social Media Integration
  • Live chat system
  • Dashboard

XCALLY Pricing

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XCALLY Specifications

Software Accessible: Any
Run On Mobile Browser: Yes
Offers Free Trial: No
Payment Options: Monthly, Yearly
Life Time Free Plan: No
APIs Available: No
Customization Possible: No
Device Support: Api, Customization, Mobile Support, Web App, Windows
Mobile Platforms: Yes
Available Support: Email, Live Support, Training, Tickets
Desktop Platforms: Yes
Languages Available: Arabic, English, French, Italian, Japanese, Korean, Latvian/Lettish, Spanish, Swedish
Company Details
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Company Name Xenialab
Company Website Visit Website
XCALLY Description

XCALLY is a revolutionary solution built on Asterisk™, offering an array of advanced features and a user-friendly web interface that has been utilized in more than 60 countries worldwide. Its comprehensive features include Omnichannel modules, a drag and drop IVR designer, a lightweight CRM, a predictive dialer, a scripting tool, real-time monitoring, analytics and reporting, an internal messenger, and integration with third-party apps. In addition to the existing channels - voice, web chat, email, FAX, and SMS - offered in the Ultimate or Omni-gold plans, you can easily add custom channels to the platform. This allows your agents to efficiently manage interactions from multiple channels within a single platform, while also accessing relevant contact and customer journey information.

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XCALLY FAQ's

The top 5 features of XCALLY include:

  1. Call Monitoring
  2. Call Center Management
  3. Real Time Monitoring
  4. Call Management
  5. Call Recording

XCALLY serves a wide range of businesses including StartUps, SMEs, Agencies, Enterprises.

XCALLY is compatible with multiple platforms, Yes, IOS , Android

The top three competitors of XCALLY are HoduCC - Omnichannel Contact Center, Ameyo and Volie. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Currently, XCALLY does not offer trial access. However, you can still explore its capabilities through available product demos, feature guides, and customer reviews.

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